Executive Director Update


World Trade Center (WTC)
December 2022 Executive Director Update

During 2022, NYCERS proactively initiated follow up meetings with many stakeholders, including employer partners, union partners, and the September 11th Victim Compensation Fund. Those “listening sessions” provided valuable insight, which NYCERS translated into more proactive outreach and support to its stakeholders.

Some accomplishments in 2022:
  • The World Trade Center (WTC) Review Committees reviewed and processed 37 cases throughout the year;
  • Met with employer and labor benefit coordinators to explain World Trade Center eligibility criteria, and review the importance of their role in the WTC verification process;
  • Met with specific unions to review the WTC webpage, the disability applications process and timeline, the role of the NYCERS Medical Board, and WTC legislation;
  • Added an overview of the Medical Board process to nycers.org to help improve stakeholder understanding of the Disability Retirement process;
  • Improved case management, with more proactive outreach throughout the disability application process. Click here to see what clients are saying about their experience during the Disability Retirement process;
  • Met with the September 11th Victim Compensation Fund to meet the new employees and discuss suggestions to streamline processing; and
  • Met with the New York City Fire Department to discuss WTC and disability processes and best practices for working together.

In 2023, NYCERS plans to add a disability webpage to its website to improve stakeholders’ understanding of the disability process and timelines.