Executive Director Update

During 2022, NYCERS proactively initiated follow up meetings with many stakeholders, including employer partners, union partners, and the September 11^th Victim Compensation Fund. Those “listening sessions” provided valuable insight, which NYCERS translated into more proactive outreach and support to its stakeholders.

Some accomplishments in 2022:

• The World Trade Center (WTC) Review Committees reviewed and processed 37 cases throughout the year;
• Met with employer and labor benefit coordinators to explain World Trade Center eligibility criteria, and review the importance of their role in the WTC verification process;
• Met with specific unions to review the WTC webpage, the disability applications process and timeline, the role of the NYCERS Medical Board, and WTC legislation;
• Added an overview of the Medical Board process to nycers.org to help improve stakeholder understanding of the Disability Retirement process;
• Improved case management, with more proactive outreach throughout the disability application process. Click here to see what clients are saying about their experience during the Disability Retirement process;
• Met with the September 11^th Victim Compensation Fund to meet the new employees and discuss suggestions to streamline processing; and
• Met with the New York City Fire Department to discuss WTC and disability processes and best practices for working together.

In 2023, NYCERS plans to add a disability webpage to its website to improve stakeholders’ understanding of the disability process and timelines.