How can we help?
NYCERS’ Customer Service Representatives are available to meet with you Monday to Friday, except holidays. Please call (347) 643-3000 to schedule an appointment.
Online appointment scheduling is currently unavailable.
Can’t make it to NYCERS on your lunch hour? We are open until 6 pm every Monday and Wednesday. We close at 3 pm on Fridays.
Updates & Alerts
On March 17, 2014, a settlement between the City of New York and the United States Attorney's Office in the case of Goodman et al v. City of New York et al ("Goodman") became effective.
The Goodman Settlement impacts the pension calculations of certain members and pensioners who served in the military after September 11, 2001.