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Schedule an Appointment

NYCERS’ Customer Service Representatives are available to meet with you Monday to Friday, 8 a.m. to 5 p.m. except holidays. Please call (347) 643-3000 to schedule an appointment.

EXTENDED SUMMER HOURS

Can’t make it to NYCERS on your lunch hour? From now until September 29, 2017, we are open until 6 pm every Monday and Wednesday. We close at 3 pm on Fridays. 

Online appointment scheduling is currently unavailable. 

Find out more about NYCERS’ Customer Service.

Updates & Alerts

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Melanie Whinnery selected as NYCERS Executive Director
The New York City Employees’ Retirement System Board of Trustees has selected Melanie Whinnery to be its next Executive Director.

August 1, 2017.  Melanie Whinnery has been selected by the New York City Employees’ Retirement System Board of Trustees to be its next Executive Director, culminating a national search by the NYCERS Board, assisted by search firm EFL Associates.

Ms. Whinnery is currently the Deputy Comptroller for the New York State and Local Retirement System (NYSLRS), also serving as the Chief Operating Officer, overseeing NYSLRS’ management team and approximately 800 staff.

Please read the full Press Release here.