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Schedule an Appointment

NYCERS’ Customer Service Representatives are available to meet with you Monday to Friday, except holidays. Please call (347) 643-3000 to schedule an appointment.

Online appointment scheduling is currently unavailable.

EXTENDED HOURS

Can’t make it to NYCERS on your lunch hour? We are open until 6 pm every Monday and Wednesday. We close at 3 pm on Fridays.  

Find out more about NYCERS’ Customer Service.

Updates & Alerts

Announcement

Goodman Settlement
On March 17, 2014, a settlement between the City of New York and the United States Attorney's Office in the case of Goodman et al v. City of New York et al ("Goodman") became effective.

Goodman Settlement

On March 17, 2014, a settlement between the City of New York and the United States Attorney’s Office in the case of Goodman et al v. City of New York et al (“Goodman”) became effective.