Member Resources


April 8, 2020

NYCERS has made significant temporary operational changes in order to continue serving our members while keeping our staff safe in the midst of the COVID-19 pandemic. 

To answer the many questions from our members, retirees, and other stakeholders about how to conduct business with NYCERS during the pandemic, we have created these FAQs. This page will be updated as needed; please check back periodically.    


Planning for Retirement

It’s never too early to plan for your retirement, so why not start now? In this section you will find tools and information to help you set goals and plan for a secure, comfortable life after you retire. 


Pension Seminars

Seminars at NYCERS

NYCERS hosts a Comprehensive Pre-Retirement Pension Seminar each quarter.

These quarterly seminars target:

  • Tier 4 members currently eligible to retire, or
  • Tier 4 members who are within two years of the retirement eligibility requirements of the plan in which they are enrolled.

Frequently Asked Questions

Here are the questions most often asked by NYCERS members (and the answers!). Because laws are constantly changing and the variety of plans is vast, all answers should be read as introductory rather than definitive. For specific information about your NYCERS account, please contact NYCERS’  Call Center at (347) 643-3000 or visit NYCERS’ Walk-in Service Center at 340 Jay Street in downtown Brooklyn.