Loans are paid back on a set schedule automatically through payroll deductions. When you pay off your loan balance in full it may take up to three payment cycles for your loan payroll deductions to stop. To account for this lag, the loan pay-off amount is reduced by three payments: 

Total Outstanding Loan – Three payroll deductions = Loan Pay-off Amount    

If your payroll deductions do not stop after the third pay cycle, contact NYCERS. Any overpayments made towards your loan will be refunded to you within four to six weeks.