Due to increased call volume, there are longer wait times when contacting NYCERS by phone. For faster service, you can access many services directly from your MyNYCERS account. Click here to register for or log in to your MyNYCERS account.
COLA stands for Cost-of-Living Adjustment. This is an annual
adjustment to your retirement allowance that is based on the
Consumer Price Index (CPI). Certain pensioners are eligible to
receive a COLA which is paid every September.