1. The new member online application is currently unavailable. The quickest way to join is to apply on the MyNYCERS mobile app. Download the app on the App Store or Google Play. You can also complete and notarize a paper application, and mail it to NYCERS at 30-30 47th Ave., Suite 1010, Long Island City, NY 11101, or fax it to 347-643-3884.
2. NYCERS is upgrading its Call Center technology. During the transition, some members may experience a busy signal when calling NYCERS’ Customer Service Center. If you are unable to get through, it is recommended that you log in to your MyNYCERS account for faster service.
We apologize for any inconvenience this may cause.
COLA stands for Cost-of-Living Adjustment. This is an annual
adjustment to your retirement allowance that is based on the
Consumer Price Index (CPI). Certain pensioners are eligible to
receive a COLA which is paid every September.
