Due to increased call volume, there are longer wait times when contacting NYCERS by phone. For faster service, you can access many services directly from your MyNYCERS account. Click here to register for or log in to your MyNYCERS account.
Learn how to Register your
MyNYCERS account for full access to all online
services, including the ability to see an estimate of your
retirement benefit, manage your beneficiaries, apply for and pay
off a loan online, and change your address.