What's New at NYCERS


E-PIN sign-up
Get a PIN by text or e-mail and access MyNYCERS immediately

NYCERS members need a PIN, or Personal Identification Number, to access their secure MyNYCERS account. Until now, PINs were provided only in a letter, mailed to your address on file. Now you can get your PIN instantly by text message or e-mail, register it, and gain immediate access to your secure account and all MyNYCERS  tools and features.

New user? Activate your account here. 

Already activated but never registered your PIN? Log in here and request a new PIN. Get your PIN by text or e-mail and register it for immediate access to MyNYCERS.


Extended Summer Hours
Open late Mondays and Wednesdays
from 6/12/17 to 9/29/17

Can’t make it to NYCERS on your lunch break? Visit us after work!

From Monday, June 12, 2017 to Friday, September 29, 2017, NYCERS’ Walk-In Center and Call Center will remain open every Monday and Wednesday for one extra hour, until 6 PM.

Our Friday afternoons are not as busy, so we will close at 3 PM on Fridays during the same period.

Please take advantage of our longer hours this summer. We look forward to serving you. (Here’s a flyer to print and keep on hand.)


Keyword Search

NYCERS.ORG can now be searched by keyword. Click the magnifying glass or the “hamburger” menu at the top right corner of every webpage and enter your search term. You can find everything relating to a particular Tier or Plan, or search for a form or brochure by name or number. You can then filter the results by relevancy, title, and more.