Due to increased call volume, there are longer wait times when contacting NYCERS by phone. For faster service, you can access many services directly from your MyNYCERS account. Click here to register for or log in to your MyNYCERS account.
Learn how to Register your
MyNYCERS account for full access to all online
services, including the ability to see an estimate of your
retirement benefit, manage your beneficiaries, apply for and pay
off a loan online, and change your address.
Tier 3, Tier 4 and Tier 6 disability retirees are required each
year to report any earnings from the public or private sector
(Personal Service Income). This fact sheet provides answers to
the most frequently asked questions regarding Personal Service
If you receive your pension check in the mail, this fact sheet
will explain the information that appears on the check. We
encourage you to instead consider having your pension check
directly deposited into the account of your choice through
Electronic Fund Transfer (EFT).
Complete this form to have your NYCERS pension check
automatically deposited into your bank account by Electronic
Fund Transfer (EFT). Direct Deposit is easy, convenient, and
secure. No more waiting for the check to arrive; no more
trips to the bank in bad weather!
Submit this affidavit if you are unable to produce a birth
certificate or any of the birthdate evidence documents accepted
by NYCERS but can submit three alternative birth records. For a
list of acceptable birthdate evidence, see NYCERS’ Birthdate
Evidence Alternatives Fact Sheet #709.