Schedule an Appointment


NYCERS’ Customer Service Representatives are available to meet with you Monday to Friday, except holidays. Please call (347) 643-3000 to schedule an appointment.

Online appointment scheduling is currently unavailable.


Can’t make it to NYCERS on your lunch hour? We are open until 6 pm every Monday and Wednesday. We close at 3 pm on Fridays.  

Find out more about NYCERS’ Customer Service.