1. The new member online application is currently unavailable. The quickest way to join is to apply on the MyNYCERS mobile app. Download the app on the App Store or Google Play. You can also complete and notarize a paper application, and mail it to NYCERS at 30-30 47th Ave., Suite 1010, Long Island City, NY 11101, or fax it to 347-643-3884.
2. NYCERS is upgrading its Call Center technology. During the transition, some members may experience a busy signal when calling NYCERS’ Customer Service Center. If you are unable to get through, it is recommended that you log in to your MyNYCERS account for faster service.
We apologize for any inconvenience this may cause.
If your beneficiary is under the age of 18, you may use this
form to designate a guardian to claim the benefit on behalf of
the minor. This form may be used in conjunction with any of
NYCERS’ Designation of
Submit this affidavit if you are unable to produce a birth
certificate or any of the birthdate evidence documents accepted
by NYCERS but can submit three alternative birth records. For a
list of acceptable birthdate evidence, see NYCERS’ Birthdate
Evidence Alternatives Fact Sheet #709.